SURVEY FORM
Your Name:
E-mail:
1. How would you rate this NAPA AutoCare Center?
Excellent
Good
Fair
Poor
2. Were you satisfied with the repair work?
Yes
No
3. Were the personnel courteous, efficient and knowledeable?
Yes
No
4. Was the estimate for work performed accurate or if additional work was necessary,
were you consulted?
Yes
No
5. Were the facilities clean and neat?
Yes
No
6. Was your vehicle ready on time?
Yes
No
7. Were you aware this shop was a NAPA Autocare Center?
Yes
No
8. Have you used this service or repair center before?
Yes
No
9. Would you return to this shop again?
Yes
No
10. Your comments: